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Email: care@vliveconnections.com

Free Shipping for all Order of Rs.2000

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Frequently Questions

How can I become a registered member?

The procedure is really simple, click on the “Register with Us” button on our website, fill in the required information and click submit to become a registered member and enjoy the perks and services.

Do you collect personal information?

Yes, we do collect some personally identifiable information such as email, phone number, address, etc. at the time of registration in order to provide the best possible services to you.

How can I review or update my account information?

You can easily update or review the account information by selecting the update profile and update beneficiary address details in the Address Book. You can have an overview of all the details by clicking on the overview option.

What are the benefits of being a registered member?

There are a number of benefits that we offer to a registered member. It includes the following:
• Express Checkout – You can sign in and directly proceed to check out the quick ordering.
• Order History – You can review the order status and history anytime you want.
• Address Book – You can easily save the addresses of your family and friends, thus enabling faster checkout.
• Update Profile – You can update your account details whenever you want including password change.

What is the procedure to place an order?

The procedure is really simple, all you need to do is follow the steps given below.
• Browse the product from the wide range available on our website by browsing, entering the product name in the search bar, or selecting a specific category from the dropdown menu.
• Once selected, you can either add it to your shopping cart or select the “buy now” option on the product description page.
• The product will get displayed in the shopping cart, you can change the quantity here or can remove it if you have changed your mind. To continue, simply proceed.
• Review the order details and proceed to select the payment option.
• Once the payment has been done successfully, you will be directed to the order acknowledgment page and a unique number will be provided with which you may track it.

How can I track my shipped orders?

To track an order, all you need to do is click “My Orders” in My Account section and select the order number, all the details related to it will be spilled in front of you. We also have a “Track Your Order” button at the header of the webpage, click it and enter the order number, the linked email address will be displayed automatically once you do so, now simply click Submit. You will receive the shipment details and the status personally on your registered email address.

What should I do if I get payment errors?

Payment error may occur as a result of a drop in the internet connection or incorrect information provided. If you receive it, you may contact us at (EMAIL ADDRESS) or (PHONE NUMBER) to get the related queries answered.

Will I be notified regarding the ongoing offers?

Yes, of course. Mailers will be sent on the email address provided by you at the time of registration.
Can I stop the promotional emailers?
You can do so by unsubscribing the email address at any time.

How can I contact you in case I require some help?

You can reach us at (EMAIL ADDRESS) or (PHONE NUMBER) for any queries that you might have regarding the products, services or our website. Alternatively, you can visit the “Contact Us” page on our website, we will be happy to assist you.

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